Are you passionate about helping small business owners succeed online? Join our team as a Squarespace E-commerce Chat Specialist and become a trusted advisor to entrepreneurs building their digital storefronts. You'll provide expert guidance, troubleshoot platform challenges, and watch businesses grow.
What you will be doing: As a live chat support representative, you'll respond to real-time inquiries from website visitors and social media contacts. Your day will include answering technical questions from current customers, addressing product inquiries from shoppers, and providing solutions that drive satisfaction and sales.
Contract length: Ongoing, flexible
Rate: $35 per hour
Skills/background needed: Access to a smartphone, tablet, or computer for managing chat platforms and social channels. Strong ability to work with minimal supervision. Commitment to following detailed guidelines and protocols. Minimum 10+ weekly hours available. Stable, high-speed internet connection required.
Hours per week: 10 + hours weekly
Location: Remote, work from anywhere globally (USA candidates prioritized).
Live chat support professionals are experiencing unprecedented demand globally right now.