We're looking for a Remote Entry-Level Live Chat Assistant to join our Operations Division team. If you're comfortable communicating with customers online and want to build your career in customer service and sales without dealing with phone calls or in-person meetings, this could be the perfect fit. You'll work directly with our customers through live chat, helping them on our websites and across social platforms like Facebook Messenger.
Day-to-day, you'll handle customer questions, share details about our products, send relevant sales resources, and let people know about current promotions. If you're naturally good at typing out helpful responses and want to grow your experience in online customer support, we'd love to hear from you.
Key Details
- Rate: $25 - $35 per hour
- Location: Fully remote, with a preference for candidates in the USA
Key Responsibilities
- Chat with customers in real-time to answer their questions and guide them toward purchases.
- Build positive relationships with customers by handling their issues promptly and spotting chances to help them buy.
- Support multiple client businesses by responding to live chat conversations on their sites and social media pages.
Requirements
- Own a working laptop, phone, or tablet with solid internet access.
- Write clearly and communicate effectively in English.
- No prior experience needed—we'll train you thoroughly from day one.
Why Join Us
- Start your career in a welcoming atmosphere designed for learning and growth.
- Work whenever and wherever you want with complete schedule flexibility.
- Tap into one of the fastest-growing areas in customer service today.
We need someone who can hit the ground running and contribute to our team's momentum. If you're ready to launch a rewarding career with real room to advance, submit your application today and let's get started.