Picture yourself as the vital connection between thriving brands and their customers, where each conversation has the power to transform a casual visitor into a loyal buyer. E-commerce businesses with robust social media presence and active marketing campaigns receive countless customer inquiries through their DMs. Questions range from product specifications and delivery costs to warranty terms and beyond. That's exactly what a Live Chat Assistant does.
What you will be doing: As a live chat customer service agent, you'll respond to customer inquiries in real-time through website chat platforms and social media messaging. You'll address both support concerns from existing customers and sales questions from interested prospects.
Contract length: Flexible, no set end date
Rate: $35 per hour
Skills/background needed: You'll need a smartphone, tablet, or laptop to access chat platforms and social media. Comfortable working solo with minimal supervision. Strong attention to detail when following guidelines and procedures. At least 10 hours weekly availability. Stable internet connection required.
Hours per week: Minimum 10 hours weekly
Location: Fully remote, available globally (USA candidates preferred).
Live chat support specialists are highly sought after across the globe right now.
Ready to jump in immediately? Submit your application today.